International Student Withdrawal and Refund Process

Refund Processing Time: 60 – 90 days

Follow this 3-step process to withdraw from your program and receive a refund.

All parts of this process are in accordance with the Tuition Fee Operating Procedures of the Ministry of Colleges and Universities (MCU) and the Minister’s Binding Policy Directive. If students do not complete the official withdrawal process, they will be responsible for all fees assessed for the current semester.

  • Step 1

    To start the withdrawal and refund process, visit the MyFCT Student Portal and complete and submit the Withdrawal Request Form (in the academic section).

    Please note that students must submit this withdrawal form within the first 10 days of a semester to be eligible to receive a refund of fees for the current semester.

  • Step 2

    Prior to Day 10 of the Semester

    During the withdrawal process, a student may be asked to attend a meeting with a representative from Records and Retention/Refunds. During this meeting, the representative will provide important information required for the withdrawal and refund process.

    If a student does not attend their withdrawal meeting, their request for withdrawal will be put on hold. If a student fails to provide the required information for the withdrawal process, their withdrawal request will be put on hold until such information is provided. In either case, the student should keep in mind that there will be a change in the regular refund processing timeline.

    After Day 10 of the Semester

    During the withdrawal process, a student will be asked to attend a mandatory meeting with a Retention & Records representative. This representative will provide important information required for the withdrawal and refund process.

    If a student does not attend their withdrawal meeting, their request will be put on hold. If a student fails to provide the required information for the withdrawal process, their withdrawal request will be put on hold until such information is provided. In either case, the student should keep in mind that there will be a change in the regular refund processing timeline.

  • Step 3

    After the withdrawal process is complete, additional instructions will be provided to students via email with their refund information (if applicable).

    Please Note: Payments are made through the CIBC ISP Payment Portal, and payments will be refunded to the same account used at the time of payment.

How to place a withdrawal request:

Youtube Video Thumbnail

Frequently Asked Questions

Students must notify the college within 15 days of receiving their visa denial. An official visa refusal letter will be required.

Upon receipt of all documentation, a student’s withdrawal application will be processed to refund the fees paid minus a $500.00 (CAD) administrative charge.

If the college is notified 15 days after receiving the visa refusal letter, the student’s withdrawal application will be processed to refund the fees paid minus the withdrawal fee calculated based on the formula from the Ontario Ministry of Colleges and Universities:

International Tuition fees ÷ Domestic Tuition Fees X $500 CAD

This will be in effect from March 20, 2023.

  • Before or during the first 10 days of the semester:  Upon receipt of all documentation, a student’s withdrawal application will be processed to refund the fees paid.

Please note that withdrawal fees will be subtracted from the refund.

  • After the first 10 days of the semester: Upon receipt of all documentation, a student’s withdrawal application will be processed. The student will not receive a refund for the current term but will receive a refund, minus the fees outlined below, for any future terms that they have paid.

The withdrawal fee for each program is calculated based on the following calculation, as determined by the Ontario Ministry of Colleges and Universities (MCU):

International Tuition fees ÷ Domestic Tuition Fees X $500 CAD

FCT ELB Program

For withdrawals before or during the first ten days of the ELB module, a $1500 CAD administrative charge will be applicable.

Please note: Payments are made through the CIBC ISP Payment Portal, and payments will be refunded to the same account used at the time of payment.

Yes, you can defer to the next semester. Simply follow the steps in this video:

Youtube Video Thumbnail

Students registered for both FCT ELB and FCT Post-Secondary programs will have withdrawal charges applied for both programs.

Form